About Us Contact Us We're here to help. Give us a call, send us an email, or fill out the secure form below and one of our financial experts will get back to you as soon as possible. Call Phone: 217.787.3100 Toll-Free: 866.770.3100 Telephone Banking: 800.505.5124 Mail 3601 W. Wabash Ave. Springfield, IL 62711 Make An Appointment Due to COVID-19, most of our branch lobbies are not open yet, and we are only allowing walk-in traffic for customers who make an appointment with a banker. Make An Appointment Customer Feedback For accolades or complaints, please contact us by sending a letter to: Customer Relations Office, 3601 Wabash Ave., Springfield, Illinois 62711. If there is no sensitive customer information, such as social security or account numbers, you can send feedback to the following email address:email@example.com Update Contact Information You can update your contact information safely and securely online. You may also come into one of our convenient locations for assistance on updating your contact information. Email Us firstname.lastname@example.org Default Page Name Email Phone How can we help you?